To print the year-end statement the patient will first have to log in to their account in the Patient Experience. Then on the righthand side underneath the 'I want to...' header there will be a link that says 'Year-End Statement'.
If you click on this link, then it will open in to a new window. From here the patient will be able to see all the payments they made in the past year. Then right above the column 'Patient Payment' there is a Print button and you will be able to print it from there.
