Q: What should I say to the patient if they are asking to setup a payment plan?
A: Offer the options you see on the screen. Start with the highest payment amount first.
Q: What should I do if patient doesn’t agree to the offered options?
A: Check if you have “See More” as an option. If you do, feel free to set up a plan with an agreed upon amount. Please note this is configured based on the existing payment plan rules.
Q: If I have Payment Plan Override permission today, will I have it going forward?
A: Yes, all permissions will stay the same.