Unfortunately there is no way to refund or void these payments within Simplee. If the payment needs to be refunded or voided it must done through the provider’s systems or processes that are outside of Simplee.
Articles in this section
- Can you move a payment between accounts or practices?
- Can I reprint a payment receipt?
- Manual Payments
- Taking Checks & Cash
- What is a Scheduled Payment?
- Can I collect co-pays at time of service?
- Can I void/refund an Insurance payment?
- Can I collect payment for multiple bills in one transaction?
- How can I tell if a payment is declined?
- What does the “Copay/Pre Payments: (Unapplied payments)” mean?
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