You can opt a patient out of emails on the Guarantor view in SimpleePAY. Click on the guarantor’s name in the search results and go down to the Subscriptions section. Then there will be a list of email addresses that the patient has entered. For the emails that they would like opted out, switch the status from "On" to "Off". If they would like the email completed deleted this is also possible as long as the email is not received in the files. Here is what this section would look like:
Changing this preference will not affect the patient’s paper statements.