Bills can be added to an existing payment plan through a few different ways. If a patient has an existing Payment Plan and then more bills come onto their account, they can add them to their Payment Plan through the Patient Experience portal. More detailed information about this can be found here.
Bills can also be added to an existing payment plan if your provider has opted into the Multi-MRN payment plan option. If you would like further information about this feature please see the article, which can be found here.
Lastly bills can be added if your provider has opted into the Auto-Extending payment plan feature. If it has then the bills will automatically be added to the patient's existing payment plan. More information about this feature can be found here.