In order to properly access the Simplee backoffice application, your browser must have TLS enabled. TLS is secure protocol your browser uses to communicate over the internet.
To enable these settings in Internet Explorer:
1. Select “Tools” > “Internet Options”.
NOTE: Depending on your IE settings, the “Tools” menu may be a gear icon in the upper right hand corner.
2. Go to the “Advanced” tab.
3. Scroll down to the “Security” section.
4. Locate and check “Use TLS 1.0”, “Use TLS 1.1” and “Use TLS 1.2”.
5. Then, press the “OK” button.
You may need to close and reopen all open browsers in order for these new settings to take effect.