This usually means the hospital/provider stopped sending this account to Simplee in their daily files. Thus, we don’t know what happened to the balance. It may be that the patient paid outside of Simplee, the account was sent to collections, or there was an additional adjustment. When we don’t know why an account disappeared from one day to the next, we mark it as “Unknown”. The specific reason may vary depending on how your hospital handles this data.
What does it mean when an account is in "Unknown" status?
Comments
0 comments
Please sign in to leave a comment.