Can I refund a cash payment?

No, you will not be able to refund a cash payments. Unlike credit card or check payments, cash transactions can only be voided the day they were taken.

After this the payment will need to be backed out of the system through your EMR. We will need to receive a negative transaction in the files for the amount of the cash transaction under the account number it was taken. Once we have received this we will back the payment out and show as returned.