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  1. Simplee (now Flywire) Support
  2. Communication (Email, SMS & Paper)
  3. Emails

Emails

  • How to check if a guarantor has an email address on file?
  • Emails
  • How will patients' email addresses be used?
  • How often will patients receive emails?
  • Can I see a copy of emails that are sent?
  • How do I send a receipt to a patient?
  • Can I see what emails and statements were sent to a patient?
  • Can a patient still receive paper statements if they opt-in for emails?
  • How does a patient opt out of emails?
  • How to remove an email address for a guarantor/patient?
  • What happens if the email is “undeliverable”? How/will a provider be notified that there is a “bad email” on file?
Simplee (now Flywire) Support