Logo
Submit a request
Sign in
  1. Simplee Support
  2. Payment Processing and Payment Plans
  3. Payment FAQs

Payment FAQs

Follow New articles New articles and comments
  • Can you move a payment between accounts or practices?
  • Can I reprint a payment receipt?
  • Manual Payments
  • Taking Checks & Cash
  • What is a Scheduled Payment?
  • Can I collect co-pays at time of service?
  • Can I void/refund an Insurance payment?
  • Can I collect payment for multiple bills in one transaction?
  • How can I tell if a payment is declined?
  • What does the “Copay/Pre Payments: (Unapplied payments)” mean?
  • What is a "Negotiated Discount"?
  • We received a payment from an insurance company via prepaid credit card. Can we process this through SimpleePAY?
  • Can I process an international credit card?
  • What does it mean when an account is in "Unknown" status?
Simplee Support
© Simplificare, Inc. (dba Simplee) 2010-2016 All rights reserved. | 480 S. California Ave, Suite 301 - Palo Alto - CA 94306 - USA
Simplee | Transforming the Patient Financial Experience