Payment FAQs
- Can you move a payment between accounts or practices?
- Can I reprint a payment receipt?
- Manual Payments
- Taking Checks & Cash
- What is a Scheduled Payment?
- Can I collect co-pays at time of service?
- Can I void/refund an Insurance payment?
- Can I collect payment for multiple bills in one transaction?
- How can I tell if a payment is declined?
- What does the “Copay/Pre Payments: (Unapplied payments)” mean?
- What is a "Negotiated Discount"?
- We received a payment from an insurance company via prepaid credit card. Can we process this through SimpleePAY?
- Can I process an international credit card?
- What does it mean when an account is in "Unknown" status?